Attendee Procedure for Incident Handling

  1. Conference staff will be wearing a conference t-shirt/button with the word “STAFF” on it (or otherwise clearly marked as staff). The staff will also be prepared to handle the incident. All of our staff are informed of the Code of Conduct and guide for handling harassment at the conference.
  2. Report the harassment incident (preferably in writing) to a conference staff member. All reports are confidential. Please do not disclose public information about the incident until the staff have had sufficient time in which to address the situation. This is as much for your safety and protection as it is the other attendees.

When reporting the event to staff, try to gather as much information as available but do not interview people about the incident. Staff will assist you in writing the report/collecting information.

The important information consists of:

  • Identifying information (name/badge number) of the participant doing the harassing.
  • The behavior that was in violation.
  • The approximate time of the behavior (if different than the time the report was made).
  • The circumstances surrounding the incident.
  • Other people involved in the incident.

3. If everyone is presently physically safe, involve law enforcement or security only at a victim's request. If you do feel your safety in jeopardy please do not hesitate to contact local law enforcement by dialing 1155 (tourist police) or 191 (Thai language). If you do not have a cell phone, simply ask a staff member.

Note

Incidents that violate the Code of Conduct are extremely damaging to the community, and they will not be tolerated. The silver lining is that, in many cases, these incidents present a chance for the offenders, and the community at large, to grow, learn, and become better. PyCon staff requests that they be your first resource when reporting a PyCon-related incident, so that they may enforce the Code of Conduct and take quick action toward a resolution.

A listing of PyCon staff is located here, including contact phone numbers. If at all possible, all reports should be made directly to The PyCon Thailand Team <mailto:contact@pyconthailand.org>, or via FB or at the Registration Desk.

This procedure has been adapted from the PyCon Procedure for Incident Handling.